"From Reactive to Proactive O&M"
Core Value: Enter SN to auto-diagnose faults, provide troubleshooting plans, and one-click fix. Reduce fault resolution from hours to minutes.
AI Diagnostics · Troubleshooting Plans · One-Click Fix · Knowledge Base · Diagnostic Models
Alarm Priority · Fault Code Tiering · Solution Library · Smart Alarm Recognition
Diagnostic UX · Alarm UX · Dialog Interaction · Log Experience
"Granular Permissions, Multi-Role Collaboration"
Core Value: Complete sub-account system with button-level role permissions; installer multi-company association and self-service account migration; video remote troubleshooting to reduce on-site visits.
Sub-Account Management · Roles & Permissions · Installer Accounts · Multi-Tenant Management · Service Permissions · Account Migration
Remote Video Troubleshooting · App AI Q&A · Rollout Strategy · Troubleshooting Plans
One-Stop Experience · Data Display · Device List UX
"Data-Driven, Evidence-Based Decisions"
Core Value: Self-service data access with multi-dimensional filtering + role-based custom exports + log visualization and translation. No more manual spreadsheets.
Log Visualization · Log Translation · AI Analysis · Operation History
Batch Export · Multi-Role Export · Compliance Export · Custom Filters
Dashboard · ChatBI · Energy Revenue · Time-Series Visualization
Device List Filtering · Filter Optimization · Sorting · Status Filters
Anomaly Detection · Inspection Dashboard · Inspection Automation · Anomaly Push
Search Architecture · Big Data Platform · Micro-Frontend · IoT Backend
Web Device Access · Device Control · API Integration
UED Upgrade · Monitoring Dashboard · SOC Management · AI Permission Assistant
"Full Device Lifecycle Management"
Core Value: Remote device control to reduce on-site visits; AI workflow-driven smart inspection for proactive fleet-wide fault discovery; predictive maintenance with early warnings.
Remote Control · EMS Management · Relay Management · Device Tags
AI O&M Workflow · Fleet-Wide Inspection · Thermal Protection · Lifecycle Warning
Predictive Maintenance · Remote Authorization · Storm Events · Diagnostic Platform
"Service Closed-Loop, Ecosystem Integration"
Core Value: Canary firmware releases for controlled and traceable upgrades; end-to-end ticket workflow integrated with Salesforce; T1 handles 80% of known issues.
Canary Release · Batch Upgrade · Upgrade Warning · Upgrade Monitoring
Ticket Submission · Ticket Sync · Salesforce Integration · Ticket Follow-Up