"From Reactive to Proactive O&M"
Core Value: Enter SN to auto-diagnose faults, provide troubleshooting plans. Reduce fault resolution from hours to minutes.
👤 Target Users: Service Team (T1/T2) · LMT (Lifecycle Mgmt) · Installers
AI Diagnostics · Troubleshooting Solutions · Knowledge Base · Diagnostic Models · Data Sources · Communication Diagnostics · Hardware Fault Detection · Battery Diagnostics · Smart Q&A · Diagnostic Platform
Diagnostic Experience · Alarm Experience · Dialog Interaction · Log Experience · Input Optimization · Export Standards
"One-Click Fix + Account Management + Log Management"
Core Value: One-click remote fix; account management system allocating function and data permissions by organization and role with full audit trail; improved log readability and visualization.
👤 Target Users: Service Team (T1/T2) · LMT · Installers (Admin/Electrician) · Enterprise (TPO/Financier)
One-Click Fix · Remote Debug Commands · Operation Audit · Battery Remote Recharge
Admin Console · Company Management · Company Templates · Preset / Custom Roles · Multi-Role Merging · Permission Ceiling · Identity Switching & Multi-Company Membership · User & Account Management · Page- and Button-Level Checks · Multi-Platform Permission Resource Tree
Organization Management (Org Tree) · Three Data Scopes · Node Data Scope · Member Override · User Detail Data Permission Card · Org Info on Profile · Data Ownership Rules · Server-Side Enforcement · Authorization Audit · FleetView 1.0 Migration
Log Visualization · R&D-to-O&M Translation · Log Readability · Keyword Filter · Settings Change History · Device Log 2.0 · Operation Log Center
"Smart Assistant (incl. Chat BI) + TPO Device Management"
Core Value: Smart Assistant turns natural language into charts (Chat BI) and also covers knowledge base query and permission assistant; TPO device management makes asset ownership clear, with transfer and buyout completed in one step and every permission change auditable.
👤 Target Users: Enterprise (TPO/Financier) · Installers · Service Team · LMT
Knowledge Base Query · Diagnostics on App · Permission Assistant
💬 Chat BI
Natural Language Query · Auto Chart Generation · Data Scoped by Permission
Owner / Financier / Installer Slots · Relationship & Sharing · Permission Tiers · Ownership Change · Transfer & Buyout · Recipient Internal Allocation · Change Audit · Expiry Revocation
"UI/UX Upgrade + Smart Inspection + Monitoring Wall"
Core Value: Full rebuild of UI and information architecture, upgrading lists, filters, exports and dashboards together; AI workflow-driven smart inspection; monitoring wall with AI layout generation and popular layout recommendations.
👤 Target Users: LMT · Service Team · Installers (Advanced O&M) · Homeowners
Customer App View · Information Architecture · Display Clarity · One-Stop Management · Device List Filtering · Filter Optimization · Sorting · Status Filters · Accessory Filters · aPower Type/Qty · Query 2.0 · Batch Export · Multi-Role Export · Custom Filters · Large Volume Async Export · Multi-Granularity Time Export · Dashboard 2.0 · Energy Revenue · Time-Series Visualization · Service Operations Dashboard · Installer Analytics
Anomaly Detection · Inspection Scope Config · SOP Management · Daily Push · AI O&M Workflow · Fleet-Wide Inspection · Lifecycle Warning · Auto Recharge · Predictive Maintenance
Dashboard 1.0 · AI Smart Layout Generation · Popular Layout Recommendations · Low-Code Dashboard Framework · Single-Site Fault & Operation Dashboard
Web Device Access · Device Control · API Integration · Device Data