"From Reactive to Proactive O&M" · Release 07.20
Core Value: Enter SN to auto-diagnose faults, provide troubleshooting plans. Reduce fault resolution from hours to minutes.
👤 Target Users: Service Team (T1/T2) · LMT (Lifecycle Mgmt) · Installers
AI Diagnostics · Troubleshooting Solutions · Knowledge Base · Diagnostic Models · Data Sources · Communication Diagnostics · Hardware Fault Detection · Battery Diagnostics · Smart Q&A · Diagnostic Platform
Diagnostic Experience · Alarm Experience · Dialog Interaction · Log Experience · Input Optimization · Export Standards
"Permissions + Logs + O&M Extension" · Release 09.15
Core Value: Complete sub-account system with button-level role permissions; full log management with visualization and translation; one-click remote fix and video troubleshooting.
👤 Target Users: Installers (Admin/Electrician) · Enterprise (TPO/Financier) · Service Team · LMT
Sub-Account Management · Roles & Permissions · Multi-Tenant Management · Account Creation · Service Permissions · Installer Accounts · Cross-System Sync · Organization Structure
Log Visualization · Log Translation · AI Log Analysis · Operation History · Settings Change Records · Info Distribution · Log Readability · Log Export · Log Filtering
One-Click Fix · Remote Video Troubleshooting · Rollout Strategy · App Fault Description · App AI Q&A · Operation Audit
Smart Inspection (Battery Recharge) · Data Export (NEM+ Solar Settings)
"Alarm Overhaul + Data-Driven Decisions" · Release 11.03
Core Value: Alarm system overhaul with priority tiering, 3-level fault codes, and smart recognition; self-service data access with multi-dimensional filtering + role-based exports + dashboard visualization.
👤 Target Users: Service Team · LMT · Enterprise (Analytics) · Installers · Homeowners
Alarm Priority · Fault Code Tiering · Alarm Description Optimization · Smart Alarm Recognition · Log Architecture · Load Monitoring · Troubleshooting Resources
Batch Export · Multi-Role Export · Custom Filters · Large Volume Async Export · Multi-Granularity Time Export
Dashboard 2.0 · ChatBI · Energy Revenue · Time-Series Visualization · Service Operations Dashboard · Installer Analytics
Device List Filtering · Filter Optimization · Sorting · Status Filters · Accessory Filters · aPower Type/Qty · Query 2.0
UED Upgrade (Preline) · Information Architecture · Display Clarity · One-Stop Management
"Device Control + Smart Inspection Loop + Platform Foundation" · Release 12.28
Core Value: Remote device control to reduce on-site visits; AI workflow-driven smart inspection for proactive fleet-wide fault discovery; platform infrastructure for future scalability; Homeowner Web access.
👤 Target Users: LMT · Service Team · Installers (Advanced O&M) · Homeowners · Platform Engineering
Anomaly Detection · Inspection Scope Config · SOP Management · Daily Push · AI O&M Workflow · Fleet-Wide Inspection · Smart Inspection 2.0 · Lifecycle Warning · Auto Recharge
Remote DC Switch · Remote PV Relay · EMS Factory Reset · Grid Relay Control · Off-Grid Power Flow · Batch SOC Management · Device Tags · SN Deprecation
Search Architecture · Big Data Platform · Micro-Frontend · IoT Backend · Log Middle Platform · Messaging Platform
Web Device Access · Device Control · API Integration · Device Data
Predictive Maintenance · Offline Diagnostics · Monitoring Dashboard · Storm Events · AI Permission Assistant