"From Reactive to Proactive O&M"
Core Value: Enter SN to auto-diagnose faults, provide troubleshooting plans. Reduce fault resolution from hours to minutes.
👤 Target Users: Service Team (T1/T2) · LMT (Lifecycle Mgmt) · Installers
AI Diagnostics · Troubleshooting Solutions · Knowledge Base · Diagnostic Models · Data Sources · Communication Diagnostics · Hardware Fault Detection · Battery Diagnostics · Smart Q&A · Diagnostic Platform
Diagnostic Experience · Alarm Experience · Dialog Interaction · Log Experience · Input Optimization · Export Standards
"One-Click Fix + Permissions 2.0 + Log Management"
Core Value: Extend Batch 1 read-only diagnostics to write-path one-click remote fix; rebuild sub-account & button-level RBAC permission system; upgrade log readability with code translation, visualization, and change traceability.
👤 Target Users: Service Team (T1/T2) · LMT · Installers (Admin/Electrician) · Enterprise (TPO/Financier)
One-Click Fix · Remote Debug Commands · Operation Audit · Battery Remote Recharge
Multi-Company Account · Sub-Account Lifecycle · Batch Creation · Account Migration · Button-Level RBAC · Default Role Templates · Electrician / Contract Electrician / Supervisor Roles · Permission Audit · Remote O&M Authorization
Log Visualization · Code-to-English Translation · R&D-to-O&M Translation · Log Readability · Keyword Filter · Settings Change History · Device Log 2.0 · Operation Log Center · NEM Solar Settings Export
"Alarm Overhaul + Data-Driven Decisions"
Core Value: Alarm system overhaul with priority tiering, 3-level fault codes, and smart recognition; self-service data access with multi-dimensional filtering + role-based exports + dashboard visualization.
👤 Target Users: Service Team · LMT · Enterprise (Analytics) · Installers · Homeowners
Alarm Priority · Fault Code Tiering · Alarm Description Optimization · Smart Alarm Recognition · Log Architecture · Load Monitoring · Troubleshooting Resources
Batch Export · Multi-Role Export · Custom Filters · Large Volume Async Export · Multi-Granularity Time Export
Dashboard 2.0 · ChatBI · Energy Revenue · Time-Series Visualization · Service Operations Dashboard · Installer Analytics
Device List Filtering · Filter Optimization · Sorting · Status Filters · Accessory Filters · aPower Type/Qty · Query 2.0
UED Upgrade (Preline) · Information Architecture · Display Clarity · One-Stop Management
"Device Control + Smart Inspection + Firmware Governance + Platform Foundation"
Core Value: Remote device control to reduce on-site visits; AI workflow-driven smart inspection for proactive fleet-wide fault discovery; platform infrastructure for future scalability; firmware upgrade governance with canary release and batch management; Homeowner Web access.
👤 Target Users: LMT · Service Team · Installers (Advanced O&M) · Homeowners · Platform Engineering
OTA Upgrade Statistics · Package Naming · Upgrade Warnings · Firmware Calculator · One-Click Upgrade · Customer Self-Service · Canary Release · Batch Notification · Progress Monitoring · Auto-Retry · Diagnostic Linkage
Anomaly Detection · Inspection Scope Config · SOP Management · Daily Push · AI O&M Workflow · Fleet-Wide Inspection · Smart Inspection 2.0 · Lifecycle Warning · Auto Recharge
Remote DC Switch · Remote PV Relay · EMS Factory Reset · Grid Relay Control · Off-Grid Power Flow · Batch SOC Management · Device Tags · SN Deprecation
Search Architecture · Big Data Platform · Micro-Frontend · IoT Backend · Log Middle Platform · Messaging Platform
Predictive Maintenance · Offline Diagnostics · Monitoring Dashboard · Storm Events · AI Permission Assistant
Web Device Access · Device Control · API Integration · Device Data