"From Reactive to Proactive O&M" · Release 07.10
Core Value: Enter SN to auto-diagnose faults, provide troubleshooting plans. Reduce fault resolution from hours to minutes.
👤 Target Users: Service Team (T1/T2) · LMT (Lifecycle Mgmt) · Installers
AI Diagnostics · Troubleshooting Solutions · Knowledge Base · Diagnostic Models · Data Sources · Communication Diagnostics · Hardware Fault Detection · Battery Diagnostics · Smart Q&A · Diagnostic Platform
Diagnostic Experience · Alarm Experience · Dialog Interaction · Log Experience · Input Optimization · Export Standards
"Permissions + Logs + Alarm Overhaul" · Release 08.28
Core Value: Complete sub-account system with button-level role permissions; full log management with visualization and translation; alarm system overhaul with one-click repair.
👤 Target Users: Installers (Admin/Electrician) · Enterprise (TPO/Financier) · Service Team · LMT
Sub-Account Management · Roles & Permissions · Multi-Tenant Management · Account Creation · Service Permissions · Installer Accounts · Remote Authorization · CAR Unified Identity
Log Visualization · Log Translation · AI Log Analysis · Operation History · Settings Change Records · Info Distribution · Log Readability · Log Export · Log Filtering · Time Display
Alarm Priority · Fault Code Tiering · Alarm Description Optimization · Smart Alarm Recognition · Log Architecture · Load Monitoring · Troubleshooting Resources
One-Click Fix · Remote Video Troubleshooting · Rollout Strategy · Troubleshooting Solutions · Diagnostic Platform
User Experience · Data Export · Device Management · Smart Inspection
"Data-Driven, Evidence-Based Decisions" · Release 10.17
Core Value: Self-service data access with multi-dimensional filtering + role-based custom exports + dashboard visualization. No more manual spreadsheets.
👤 Target Users: Enterprise (Analytics) · Installers · LMT · Service Team · Homeowners
Batch Export · Multi-Role Export · Compliance Export · Custom Filters · Large Volume Export
Dashboard · ChatBI · Energy Revenue · Time-Series Visualization · Service Operations Dashboard
Device List Filtering · Filter Optimization · Sorting · Status Filters · Accessory Filters
Anomaly Detection · Inspection Dashboard · Inspection Automation · Anomaly Push · Inspection Configuration
Search Architecture · Big Data Platform · Micro-Frontend · IoT Backend · Log Middle Platform
Web Device Access · Device Control · API Integration · Device Data
Monitoring Dashboard · Device Management · User Experience · Account & Permissions
"Full Device Lifecycle Management" · Release 11.27
Core Value: Remote device control to reduce on-site visits; AI workflow-driven smart inspection for proactive fleet-wide fault discovery; predictive maintenance with early warnings.
👤 Target Users: LMT · Service Team · Installers (Advanced O&M)
Remote Control · EMS Management · Relay Management · Device Tags · Off-Grid Management
AI O&M Workflow · Fleet-Wide Inspection · Thermal Protection · Lifecycle Warning · Smart Inspection 2.0
Predictive Maintenance · Offline Diagnostics